Quality Policy / Process
Since commencement, quality has been the hallmark of our organization. Utmost priority is given towards the quality aspect of products offered by us. All our products are procured from reliable and trusted vendors of the market, who make use of quality approved ingredients in the formulating process. A deft team of quality inspectors supervise all the stages of production process to make sure that our products are in compliance with international quality standards. These experts inspect each product on varied well-defined parameters of quality in order to rule out every possibility of defect. Owing to our superior quality products and stringent quality management policies, we have gained ISO 9001:2000 certification.
Moreover, in order to achieve our mission, we strive to adhere to following guidelines:
By communicating, understanding, assessing and responding to our customers’ needs in a decided time frame
Working closely with our supply partners to maintain consistent quality and availability of raw materials at competitive prices
Using SQC (statistical quality control) system to guarantee that processing of material is always in control thereby ensuring products that are consistently high quality products.
Adopting and adhering to the principals of ISO 9001 to ensure that the organization and its operations remains in control and traceable
Provide technical and analytical services to our customers
Being a client-centric organization, we strive hard to maximize the satisfaction level of our esteemed clients in the best possible manner. For this reason, we make sure that superior quality products are offered to the clients at market-leading prices. The products offered by us are sourced from authentic vendors of the market, who make use of quality tested ingredients to formulate these.
The procuring agents of our team directly interact with the clients to understand their varied requirements and cater to them, accordingly.
Furthermore, we accept payments via cash, cheque, credit card, DD, invoice and online to simplify the complex process of monetary transactions. Also, we make sure that consignments are delivered at clients destination within the stipulated time-frame through our expansive distribution network. Owing to these reasons, we have been able to add a large number of loyal patrons in our clients-list.